SSS to members: Beware of personal info-seeking fraudsters

Credit to Author: Mayvelin U. Caraballo, TMT| Date: Thu, 29 Oct 2020 16:25:20 +0000

The Social Security System (SSS) on Thursday warned its members and pensioners against falling prey to fraudsters.

In an advisory, the state-run pension fund reminded its members and pensioners to not respond to unsolicited requests for personal information, password or social security information.

The “SSS will never ask for your personal information or social security information through e-mail, SMS (short messaging service) or phone call. Your SS number, user ID, password and ATM PIN (automated teller machine personal identification number) are personal and confidential,” it said.

Members and pensioners should keep their personal SSS records and unified multipurpose ID (UMID) card safe and secure, according to the agency.

“Never entertain anyone offering assistance on SSS online transactions. Moreover, application for UMID card requires personal appearance for data capturing at SSS branches,” the SSS said.

Members and pensioners should not engage in fixing or affiliate themselves with fixers, it added, since these violate Republic Act (RA) 11199, or the “Social Security Act of 2018,” and RA11032, or the “Ease of Doing Business and Efficient Government Service Delivery Act of 2018,” and punishable with imprisonment or fine.

The “SSS shall not be held accountable for its members who sought the assistance of fixers,” the pension fund warned.

The agency also warned members and pensioners against joining online groups unauthorized by the SSS, as they could be data-mining accounts intended to clone the user’s profile.

“Do not click links from untrusted/suspicious sources,” it said, adding that SSS advisories would be posted only on its website (, Facebook page ( and Twitter account (

Suspicious activities may be reported to the SSS Special Investigation Department at its head office on East Avenue, Diliman, Quezon City; or through (632) 8924-7370 or 8920-6401, loc. 5313 to 5316, or